FAQs

1. How do I place an order?

Select your items, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

2. What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods.

3. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment.

4. What should I do if I receive a damaged item?

Contact us immediately at [support@mbtenterprises.com] with details of the damage and your order number. We will arrange a replacement or refund.

5. Can I change or cancel my order?

Orders can be changed or canceled within [24 hours] of placement. After this period, changes or cancellations are subject to approval.

6. How do I return or exchange an item?

Refer to our Returns, Exchange & Cancellation Policy above for detailed instructions.

7. How do you protect my personal information?

We use industry-standard security measures to protect your personal information. Please refer to our Privacy Policy for more details.

8. How can I contact customer service?

You can reach us at [contact@mbtenterprises.com] or [phone number].